2016 just didn’t fall in Samsung’s favour. From washing machines to the Note 7, Samsung was in deep trouble. Bringing in a set of improvements to the table over the Note 5, the Note 7 wasn’t here to stay.
In fact, even after Samsung recalled all the Note 7s back, many users persisted to hold onto it, which led Samsung to finally disable those phones with an update to keep users safe. Of course Samsung did everything on their part to maintain their integrity and they delivered by replacing Note 7 users with new Note 7s, even those caught fire. Many investigations passed by and have blamed the battery in the Note 7 to be the culprit.
[irp posts=”11150″ name=”Samsung Users Remain Loyal After Note 7 Fiasco, 86% Switching To Another Samsung”]
Some more investigations suggested that the Note 7 was too tight with no room for the battery to expand which led to the loss of many phones.
The Korean giant is now due to release the S7’s successor anytime now. And with the Note 7 being a total fiasco, it’s Samsung’s best interest to never allow this fiasco to arise again. Here’s Samsung addressing the Press Conference.
Following several months of comprehensive investigations, Samsung executives will announce the cause of the Galaxy Note7 incidents and quality enhancement plan during a press conference in Seoul, South Korea, on January 23, 2017 at 10am(KST).
Samsung Electronics, as well as independent expert organizations who conducted their own investigations into various aspects of the Galaxy Note7 incidents, will share their findings. In addition, Samsung will discuss the new measures the company has implemented in response to the incidents. – Samsung
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